KNNX Freight Introduces Shipment Delays With Real-Time Notification
It is crucial for any setbacks in a process to be tended to by the necessary means. This includes how the matter is rectified and the cleanup afterwards (ranging from paperwork to having to connect to all parties affected by the delay). In the freight industry, one holdup can cause numerous hours of delay, which can impede suppliers, recipients, and others associated with a single delivery. Furthermore, even a single delay can mean that a product is unavailable for an indeterminate amount of time, which creates a domino effect of supply chain issues. One notable example is the backorder stemming from the demand and delays surrounding various Tylenol products for children in the summer of 2022; the shortages only seemed to worsen towards the end of the year. While this is a well-known case, it is far from a lone example. Over one hundred delays are reported daily, and the shortages that follow only provoke aggravation surrounding essential product demands. Delay reports must be simplified and enhanced to reduce how held up the affected deliveries are.
With this critical matter in mind, DLT Labs introduced the integration of real-time notifications of shipment delays in its DL Freight platform. Starting July 26, 2022, Walmart Canada began using this feature, allowing their carrier network and logistical support team to raise disputes in real-time and with pre-populated information that cuts back on the time necessary to complete a report. This feature provides more information than most reporting systems allow, creating a more prominent understanding of all that will be affected. This is partly achieved by DL Freight’s network building, with existing data sources and connectors and the opportunity to input additional data manually.
DL Freight correlates shipment data, such as shipment details, destination and organizations, assigned carrier information, IoT data, and delivery schedules to pre-populate delay notifications. The store support then uses the points pre-populated on DL Freight to proceed with the necessary steps. DL Freight’s advanced shipment delay notifications give stores advanced notice of setbacks, with all affected stores included in these alerts. With this efficiency, the problems and resolutions revolving around delays can be addressed more quickly and with less manual effort. In the initial launch, the number of people required to work on these delays is reduced from around ten employees to just three or four at a time.
One of the reasons around 80% of the time required for this process is reduced is Blockchain. Typically, clients would have to fill out a form, send this document to their company for review, and then the company would have to process it. To save time, most fields in these reports are auto-populated by the necessary information stored on DL Freight’s Blockchain. DL Freight has an automation process that allows all reports to be filled with pre-populated data extracted from DL Freight’s onboarding process, which is information that is agreed upon and authorized ahead of time. Instead of having to fill nearly thirty fields on a form during an urgent situation, users will only have to fill out about five or six fields depending on the nature of the delay based on the specifics of the incident (when and where the delay happened, the reason for the delay, and updated delivery time).
Overall, with real-time shipment delay notifications being digitized and attached to a trustworthy Blockchain that funnels all of its information into one hub, dealing with the critical timing of getting important reports out to the right people is much less time-consuming. Carriers get paid faster, and more deliveries can be tended to once current shipments are swiftly fulfilled. DLT Labs’ priority with their clients is to ensure that shipments reach store shelves as quickly as possible, including the circumstances surrounding significant delays. DL Freight guarantees that deliveries will still happen with utmost efficiency, and the latest implementation of real-time shipment delay notifications fulfills part of this mission.
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– Steve Jobs
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